Epic Premium Travel Duffel Bag with Trolley

Order Processing: Orders are
shipped within three business days and delivered within a week, depending
on the location. Orders placed on weekends or UAE public holidays are
processed the next working day.

Delivery Charges (Inclusive of VAT):

UAE: Free for orders AED
200+, AED 10.5 for orders below AED 200.

International: Qatar: AED
130, Oman: 5% handling fee, KSA: AED 73.5, Bahrain and Kuwait: AED 200
each.

Free shipping applies to UAE orders over AED 200.

Refund Policy

Eligibility for Returns:

Free returns are accepted within 7 days of delivery if
conditions are met.

Returns are allowed only for fragrances, not beauty products.

Applicable only for manufacturing defects or product
mismatches.

Items must be unused, in original packaging, with all tags and
accessories intact.

Exclusions:

No refunds for international orders after shipping.

Refunds are not possible if the item is found to be used.

Refund Process:

Online Prepaid Orders:

2.5% of the total order value deducted for upfront
cancellations without a reason.

AED 25 deducted for courier charges if shipped and returned.

Cash on Delivery Orders:

Refund credited to the Wallet with AED 25 courier charge
deduction for shipped and returned items.

Refund Timeline:

E-Wallet: 1 working day
after the item returns to the warehouse.

Credit Card: 7-10 days.

Leather Product Care & Maintenance Guide 👜👞

1. Keep It Dry 💧🚫
   Avoid water and moisture; leather doesn't like getting wet. If it does, gently pat it dry with a soft cloth.
2. Clean Regularly 🧼✨
   Wipe your leather products with a damp, soft cloth every few weeks. Avoid harsh soaps or cleaners.
3. Condition for Longevity 💧🧴
   Use a leather conditioner every 3-6 months to keep it soft, hydrated, and free from cracks.
4. Avoid Direct Sunlight 🌞🚫
   Prolonged exposure to sun can cause fading and drying. Store your items in a cool, shaded place.
5. Handle with Clean Hands 👐🚫
   Oils and dirt from hands can transfer to leather. Always handle it with clean, dry hands.
6. Store Properly 🧳🔒
   When not in use, store leather items in a dust bag or cloth bag to avoid scratches and dust buildup.
7. Don’t Overload It 🏋️‍♀️👜
   Avoid overstuffing leather bags and wallets, as it can stretch and lose shape.
8. Polish and Protect 🧴💎
   Use a leather polish sparingly for that fresh, finished look. Avoid colored polishes unless it’s a perfect match.
9. Avoid Heat and Chemicals 🔥❌
   Keep leather away from heaters, blow dryers, and harsh chemicals, as they can damage the material.